Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Author: Gaurav Singh
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
Artificial Intelligence (AI) has transformed many aspects of technology in the digital ag...
Bengaluru, 18 May, 2022: Verloop.io, a leading specialist in the conversational AI domain...
Boosted conversions, fraud detection, and easy payments are just a few things conversatio...
Voice recognition is filling up the gaps call centres have deep within their support func...
Will AI reduce jobs? Will AI take our jobs?
Several questions arise whenever we talk ...
In this blog post, you will learn how to create a WhatsApp Business account.
Before we...
RPA, BPA, and AI together make intelligent automation. Here's how you can digitally and h...
SMS vs WhatsApp. Is the fight really all its chalked up to be?
While hard to believe, ...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Blockchain is the new buzzword in the financial world! Find out what blockchain in bankin...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
WhatsApp has made life easier for businesses wanting to expand on the chat app. Both What...
Conversational AI is made up of 7 components to ensure a smooth, fast, and reliant custom...
Draft effective WhatsApp Message Templates that get approved in one go with this all-in-o...
The process of categorising a user’s message to the intent behind the text is called In...