Empower your Conversations with WhatsApp Pay

By Rachana Chotia / In WhatsApp / November 23, 2020 / 3 Mins read

WhatsApp Pay is live and will have a positive impact on digital payments. Now, businesses can directly transact with customers on WhatsApp.

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20 Tips for Effective Live Chat Support

By Rachana Chotia / In Customer Support, Live Chat / November 18, 2020 / 5 Mins read

We share 20 easy-to-implement tips that will help you improve your live chat support experience and delight customers.

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Improve Customer Experience by Giving Your Chatbot a Personality

By Anush Clive Fernandes / In Personality / November 10, 2020 / 7 min read

How'd you define a chatbot personality? We built a guide for everything you should keep in mind for your users to have the best experience!

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