Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Author: Gaurav Singh
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
Artificial Intelligence (AI) has transformed many aspects of technology in the digital ag...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
“Even though fewer customers may be experiencing problems, more customers are inclined ...
Travel Chatbots Help Provide a Better and Interactive Experience for Travelers.
We hav...
Customer Acquisition Cost or CAC is the cost of convincing a potential customer to buy a ...
We stepped into this quarter with some great news: Verloop.io received the “Users Love ...
Customer experience (CX) is the result of every interaction a customer has with your busi...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
Here’s our story on how we built CANbot - The COVID-19 bot equipped to answer all the q...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, let...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
We all crave for having productive days at work. It feels good to know that we hit our num...
We understand how taxing it can be to perform several activities and wear multiple hats in...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...