Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Others
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
You’ve just taken on a new sales territory, and your first week is already a whirlwind o...
In 2025, the sales funnel isn’t what it used to be.
What was once a predictable, top-to...
Ever tried fishing in a crowded lake?
You toss in your line, but with so many others doin...
Good customer experience and a high percentage of customer retention are synonymous. Any...
WhatsApp Marketing allows companies to promote themselves on the world’s most popular ...
Webhooks or an API? Many of us have questions if they are the same or not. In this blog,...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
Southeast Asia has remained the foreground of tech novelty. In this blog, we’ll look a...
We all crave for having productive days at work. It feels good to know that we hit our num...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...
We understand how taxing it can be to perform several activities and wear multiple hats in...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
That’s it, I’ve had it.
No more spammy email blasts, no drone-like cold calling, sc...
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