Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Others
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
A sales funnel is like a roadmap that helps salespeople turn curious shoppers into happy ...
Good customer experience and a high percentage of customer retention are synonymous. Any ...
WhatsApp Marketing allows companies to promote themselves on the world’s most popular m...
Webhooks or an API? Many of us have questions if they are the same or not. In this blog,...
Technology simplifies life.
Everything from the moment we wake up to when we sleep, we...
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key ...
Southeast Asia has remained the foreground of tech novelty. In this blog, we’ll look at...
We all crave for having productive days at work. It feels good to know that we hit our num...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...
We understand how taxing it can be to perform several activities and wear multiple hats in...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
Here's a quick guide on the best global marketing strategies and how to leverage them. We ...
That’s it, I’ve had it.
No more spammy email blasts, no drone-like cold calling, scri...