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customer support
18 Mins
conversational AI
customer support
What is Conversational AI? Explained with Example and Use Cases
  • June 29th, 2022 / 18 Mins read
  • Rachana Chotia
Learn what is conversational AI, how it works and how your organisation can use it to pro...
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Conversational AI For Banking: A Complete Guide On Conversational Banking
  • March 29th, 2022 / 14 Mins read
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Verloop.io Shines Bright At The 2022 G2 Best Software Awards
  • February 8th, 2022 / 4 Mins read
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Customer Support: Instagram vs Facebook vs WhatsApp
  • June 30th, 2022 / 9 Mins read
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  • June 28th, 2022 / 7 Mins read
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Call Centre Automation: What is it and What’s the Future
  • May 31st, 2022 / 6 Mins read
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As support becomes more customer focussed, the call centre is struggling to keep up. Auto...
customer support
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Types of Customer Support: IVR vs Conversational AI Support
  • May 10th, 2022 / 8 Mins read
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IVR vs Conversational AI competition is an ongoing debate for many. In this post, we look...
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  • April 7th, 2022 / 9 Mins read
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  • December 28th, 2021 / 5 Mins read
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contact centre
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Here’s Why Your Customer Support Needs Contact Centre AI
  • December 8th, 2021 / 5 Mins read
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Conversational AI is here to truly revolutionise contact centres into efficient, accurate...
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  • November 30th, 2021 / 4 Mins read
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  • November 2nd, 2021 / 8 Mins read
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Top 10 Conversational AI Use Cases in Banking
  • November 1st, 2021 / 7 Mins read
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  • October 20th, 2021 / 10 Mins read
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Holiday season is round the corner! Is your customer support team ready to handle the hol...
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  • October 13th, 2021 / 5 Mins read
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Customer Self-service: A Necessity For Your Business Today
  • September 27th, 2021 / 6 Mins read
  • Aksheeta Tyagi
Self-service empowers your users to find answers on their own - without waiting in a queu...
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How Can a Mobile Chatbot Level Up Your Business?
  • September 15th, 2021 / 7 Mins read
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