Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Customer Support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
It is with great pleasure that we announce the G2 Summer 2024 Report and guess what! Verlo...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
In today's fast-paced and ever-changing business environment, outstanding customer service...
It is with great pleasure that we announce the G2 Summer 2024 Report and guess what! Verlo...
Conversational AI transforms the gaming industry by engaging consumers in seamless discus...
A good chatbot can improve agent efficiency, reduce operational costs, provide fast and a...
Nowadays, great customer service is more important than it ever was. In 2024, businesses ...
In the present rapid online world, customer expectations are rapidly changing. As busines...
Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Voice tech is on the edge of revamping CX like never before. We will see how Voice AI is ...
Artificial Intelligence (AI) voice assistants are increasingly everywhere, transforming h...
Customers in the present online environment expect businesses to communicate with them qu...
In the dynamic world of customer service, a groundbreaking tool is taking centre stage: V...
Today, providing excellent customer support is essential for any business to thrive. Howe...
Effective advertising strategies are crucial for companies striving to connect with their...
Holiday season is just around the corner and we have an important question to ask you! Is...
Since shopping has been easier than ever since it is accessible with a click of a finger,...