80% of support queries constitute redundant and repetitive queries. And a support agent i...
Tag: customer support
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
When the market is full of products that offer the same value, businesses need to provide...
Economic crisis is looming over the world. Here’s how your customer support can keep up...
With education getting online, institutes need to have a solution to meet students there....
Why do companies need a WhatsApp Chatbot for Real Estate? And why do they need one more t...
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
20 years since its inception, the eCommerce industry is still growing, driven by radical ...
1.3 million.
That’s the daily, active global users on Instagram. And 90% of th...
IVR vs Conversational AI competition is an ongoing debate for many. In this post, we look...
Mahendra Mane leads the Customer Solutions team for South East Asia at Vonage. Over the c...
To understand the state of Customer Support in 2021, we collated data from over 80 mi...
At F8 Refresh in June last year, Facebook announced that it has opened up its Messenger A...
A unified customer profile view is a holistic view of customers’ information. Let’s l...
Verloop.io, the world’s leading conversational AI provider for customer support, has be...
We discuss 9 definitive AI chatbot trends, predictions and expectations for coming years....
