Conversational banking is a way of rendering banking services to users through natural co...
Tag: customer support
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
IVR vs Conversational AI competition is an ongoing debate for many. In this post, we look...
Mahendra Mane leads the Customer Solutions team for South East Asia at Vonage. Over the c...
To understand the state of Customer Support in 2021, we collated data from over 80 mi...
At F8 Refresh in June last year, Facebook announced that it has opened up its Messenger A...
A unified customer profile view is a holistic view of customers’ information. Let’s l...
Verloop.io, the world’s leading conversational AI provider for customer support, has be...
When the market is full of products that offer the same value, businesses need to provide...
We discuss 9 definitive AI chatbot trends, predictions and expectations for coming years....
In this conversational AI blog, we learn about what it is, how the AI behind it works and...
20 years since its inception, the eCommerce industry is still growing, driven by radical ...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
With education getting online, institutes need to have a solution to meet students there....
We know that manually tackling high call volume can be a nightmare. If this sounds like i...
There’s no reason why any customer support experience should be hindered, for you and y...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...