G2’s 2021 Fall Report is out and once again, Verloop.io is recognised with several awar...
Tag: customer support
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
Social media is the newfound power for customer support. Read more to find out how you ca...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Social media is booming in Southeast Asia, resulting in an influx of social commerce busi...
Are you where your users are? An omnichannel chatbot ensures you provide consistent custo...
Technology simplifies life.Everything from the moment we wake up to when we sleep, we...
Many businesses have adopted mobile chatbots for customer service to improve their custom...
Knowing chatbot terms can be thrilling, especially now that almost every site comes with ...
Instagram Messenger API for travel communication ensures flawless customer support. In th...
At F8 Refresh in June, Facebook announced that it has opened up its Messenger API for Ins...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
When the market is full of products that offer the same value, businesses need to provide...
Client experience matters, and it leads to real revenue. According to research from PwC, ...
Being a platform with massive traffic, this is the best opportunity for businesses to use...
Siraj Uddin is Head of Customer Experience at Transak. He talks about the importance of c...