In The News

G2, the renowned software review and rating platform, has just unveiled its highly anticipated Fall 2023 Report, and once again, Verloop.io is taking center stage with remarkable achievements.

Verloop AI’s exceptional performance with an impressive 70 badges in various categories solidifies its position as an industry leader in conversational AI and Customer Support G2, the renowned software review and rating platform, has just unveiled its highly anticipated Fall 2023 Report, and once again, Verloop.io is taking center stage with remarkable achievements

In an unprecedented scenario, developers of the technology and policymakers today are jointly considering regulation even before substantial implications of the technology emerge. This is indeed a positive move, given the emerging instances of AI technology misfires.

Amidst the ever-changing business environment, customer support holds a pivotal role in achieving success for any business. As customer expectations continue to evolve and industries wholeheartedly embrace digital transformation, bolstered by the widespread adoption of smartphones that bring connectivity even to the farthest corners, enterprises are confronted with the task of ensuring flawless experiences while retaining the essential human connection. Enter the era of Human-AI Collaboration a paradigm shift that is poised to redefine the future of the customer support workforce.

How does Verloop.io’s conversational AI platform leverage advanced NLP and ML techniques to resolve customer issues more effectively than traditional methods?

Will it, or won’t it? That is the question a worried working class is asking when it comes to the possibility of generative AI taking their jobs away. The first line of jobs touted to take the hit was customer service. 

When Gaurav Singh was building Magic Tiger, a personal concierge service, in 2015, he was regularly dealing with close to 200 people across contact centres. Handling so many agents and ensuring quality customer support were big challenges.

Verloop.io, a conversational AI platform for customer support automation, has today announced its association with WhatsApp as the platform’s business solution provider (BSP).