Enhancing Real Estate Customer Support with Conversational AI

Rebuilding Real Estate Customer Support with Conversational AI

Elevate customer support with customer-centric generative AI-powered conversations for exceptional service.

Fostering success for 500+ customers

24/7 Availability

Real Time Support

Provide 24/7 real-time support in 80+ languages. Answer property questions, share videos and blog posts about local real estate trends and much more.

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Omnichannel Support

LLM-Driven Personalisation

Engage customers on their preferred channels like WhatsApp and Facebook with generative AI-powered chatbots for discovering property by location or budget. Allow them to book site visits without any hassle.

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Seamless Integration

Simplify Sales and Support Workflows

With over 100+ integrations available, connect with your existing stack to improve workflows and support efficiency.

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Outbound Campaigns

Personalised Campaigns

Boost conversions by 20% with tailored outbounds campaigns for re-engaging leads on the channels your customers are most active – WhatsApp. Personalise communication, automate tasks and enhance interactions for improved customer engagement.

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Analytics

Track Results and Insights

Spot emerging trends, optimise resources, and enhance engagement. Tailored dashboards offer actionable insights of conversations and agents to elevate customer interaction.

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Your Al Partner for Elevated Real Estate Support and Sales Experiences

Property Discovery

Create threads for different projects and allow your customers to browse through them.

Perform Tenant Verification

Implement an OTP mechanism to verify the contact details and documents.

Improve Support Experience

Answer basic questions such as location, pricing, and amenities.

Refine to Re-engage

Empower potential customers by running campaigns to boost sales.

Book Site Visits

Allow customers to schedule site visits and send follow-up later

Collect Feedback

Ask your customers to share their feedback on the channels they prefer, like WhatsApp

Driving Support Efficiency for 500+ Brands Globally

ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

Siraj Patel CTO, ADIB

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

Fady Jabrah Customer Experience Manager, Flyin

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

Anuj Sharma Product Manager, Nykaa

Verloop.io stood out to us for its user-friendly interface, seamless integrations, and direct WhatsApp business service. We have also utilised their AI future to train the solution with frequently asked questions and relevant answers.

Suryanarayanan N Vice President, Marketing and Growth

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

Alok Sulakhe Team Lead, Ninjacart

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

Anika Wadhera Head - Marketing, Sirona