"Verloop.io Tops the Charts in G2's Fall 2023"Read More
Elevate customer support with customer-centric AI conversation automation for exceptional service.
Create threads for different projects and allow your customers to browse through them.
Perform Customer VerificationImplement OTP mechanism to verify the contact details and documents.
Improve Support ExperienceAnswer basic questions such as location, pricing, and amenities.
Deliver Value and Re-engageEmpower potential customers by running campaigns to boost sales.
Book Site VisitsAllow customers to schedule site visits and send follow-up later
Collect FeedbackAsk your customers for reviews on the channels they prefer, like WhatsApp.
Answer questions on a property, share relevant videos and blog posts about local real estate market trends and offer support 24×7 in their preferred languages in real-time.
Real-time 
Multimedia Messaging
Tailor experiences based on customer journeys and persona. Align strategy, set up multi-platform support, and communicate in their language for building a personalised connection with customers.
Omnichannel Support
Multilingual Support
Make conversations natural and tailored. Share custom offers, enhance loyalty, and use CRM insights to empower agents with comprehensive customer understanding.
Seamless Integrations
LLM Powered Human-like Conversations
Proactively engage and re-engage. Drive campaigns, automate referrals, and enhance with Conversational AI for seamless interactions, feedback, and upsells.
Proactive Communication
Customised Campaigns
Spot emerging trends, optimise resources, and enhance engagement. Tailored dashboards offer actionable insights of conversations and agents to elevate customer interaction.
Agent Activity Tracking
Actionalble Insights
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
