Experience the power of Conversational AI customer support with chatbot on Instagram
Instagram chatbos will help you respond to customers 24×7 with personalised conversations using conversational AI.
Create personalised conversations with a chatbot for Instagram for data-driven and common queries. Customers can contact businesses on their business profiles, shops, and stories. With a response rate of up to 55% on chatbots for Instagram, the API lets you expand and scale the conversations.
Use a chatbot for Instagram to automate customer service requests to enable your support staff to concentrate on high-priority ones. To fully personalise and customise messages, extract data from CRMs. Additionally, gather additional data and analytics to build long-lasting relationships by talking to your customers on their preferred channel, always with the proper context.
Use Conversational AI to answer customer queries with Instagram chat bots and improve response times. Better your CX and improve conversion rates by 20% with robust messaging. You no longer have to redirect your customers to different channels. No matter which channels your customers messages you on, your agents can always get a unified view of it all, with the right context.
Leverage Instagram APIs to integrate your chatbot with other tools on your comms stack such as CRM and ticketing system. This way, none of your customer information is lost and hence your agents are always filled in with the right context to handle the conversation. This will ensure that the customer is quickly taken care of and that their experience is smooth.
Club the Instagram Conversational AI Chatbot with our Conversational Assistants to provide a better customer support experience.