"Verloop.io Tops the Charts in G2's Fall 2023"Read More
Connect with over 1 billion active users on one of the most popular mobile app in the world. Build scalable, automated and live support through Verloop.io’s Instagram Messenger Chatbot. Deliver accurate, blazing-fast, and secure support to your customers.
Experience the power of Conversational AI customer support with chatbot on Instagram
Instagram chatbos will help you respond to customers 24×7 with personalised conversations using conversational AI.
Create personalised conversations with a chatbot for Instagram for data-driven and common queries. Customers can contact businesses on their business profiles, shops, and stories. With a response rate of up to 55% on chatbots for Instagram, the API lets you expand and scale the conversations.
24×7 
Respond 
Live Chat 
Use a chatbot for Instagram to automate customer service requests to enable your support staff to concentrate on high-priority ones. To fully personalise and customise messages, extract data from CRMs. Additionally, gather additional data and analytics to build long-lasting relationships by talking to your customers on their preferred channel, always with the proper context.
Increase Engagement
Build Customer Profiles
Reduce Load on Agents
Use Conversational AI to answer customer queries with Instagram chat bots and improve response times. Better your CX and improve conversion rates by 20% with robust messaging. You no longer have to redirect your customers to different channels. No matter which channels your customers messages you on, your agents can always get a unified view of it all, with the right context.
Quick 
Omnichannel Experience
High Retention Rates
Leverage Instagram APIs to integrate your chatbot with other tools on your comms stack such as CRM and ticketing system. This way, none of your customer information is lost and hence your agents are always filled in with the right context to handle the conversation. This will ensure that the customer is quickly taken care of and that their experience is smooth.
Intelligent Dialogue
Personalised Communication
Intuitive Dashboards
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
Club the Instagram Conversational AI Chatbot with our Conversational Assistants to provide a better customer support experience.
