Conversational Intelligence

Chatbot That’s Truly Conversational and Seriously Smart

Initiating a conversation shouldn’t take hours. So we designed it to be easy. With, interact with your website visitors by setting it on autopilot so that you can engage and convert visitors into leads in minutes, without relying too much on your agents. 

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Conversational Intelligence
Have Active, Personalized Conversation with your Customers

Stay Fully Functional on All the Platforms

Let your customers access support instantly no matter where they are.’s omnichannel automation helps you stay in touch with your customers on all the platforms — WhatsApp, Facebook, In-app, Mobile, Website, etc.

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Agent Assist

Empower Agents to Efficiently Resolve Queries

Agent assist is packed with features that your agents need to supercharge their productivity while they are busy handling customer conversations. not just helps in streamlining the live chat but also helps fill in your agents on every context they need.

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Create the Best, First Impression
Extend Support In-app to Troubleshoot Faster
Dashboard, Reporting & Analytics

Measure and Reflect for Best Results, Always

Unified dashboard that lets you measure your bot efficiency, compare your bot performance with that of your agents’, learn agent availability and productivity, and do more. All actionable data in a unified view.

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Integrated platform

Everything You Need, Synced with

We play nice with others too. Take a look at our integrations with different products CRM, Ticketing, Payments, Marketing and a lot more that you could be using in your tech stack. Connect with any app instantly, with’s out-of-the-box integrations.

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Extend Support In-app to Troubleshoot Faster
Extend Support In-app to Troubleshoot Faster
Security & Compliance

Rest Assured with’s Military-grade Security’s got everything it takes to protect your data from breaches. Implement access controls, provide secure ways to login, and stay compliant to data regulations smartly.

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96% Bot Deflection
Murali Reddy

We, at AbhiBus, have been able to follow the “less human intervention, more automation” model with a reduction of 33% of our agents’ time over chat. With’s automation in play, we’ve been able to handle the larger volumes of customer queries coming in too.

Murali Reddy VP - Customer Care & Operations, AbhiBus
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0 Missed Chats
Aldin Ambosta

The bot is fast from a response standpoint, because that’s what customers want. Using, we’ve managed to reduce our ART by almost 80%

Aldin Ambosta Head of Customer Experience, O2 Spa
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100,000+ Customers Supported
Khushboo Maheshwari

WhatsApp’s Business APIs allow me to interact with all my customers from a single number. I can also build a chatbot on top of it to automate my conversations.

Khushboo Maheshwari Co-founder, Kaarva
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~2.2x Increase in Customer Engagement
Anuj Sharma

More and more customers are preferring self serve over calls to agents. Understanding customer’s concerns/context is the key to an efficient self serve. We have been collaborating with to drive this mission and have come a long way. We are confident of building state-of-the-art experience where a lot of customer problems would be solved instantly over chat.

Anuj Sharma Vice President - Products, Nykaa
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74% Open Rate
Deepak Ramkrishna

Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work!

Deepak Ramkrishna Head of Marketing and Communications, Marathon
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80% Reduction in FRT
Fady Jabrah

Of course, the first response time has improved. So has the handling time for chats. I also have more visibility on all interactions between agents and customers. This allows me to control agent bandwidth, in terms of the number of chats. I have more data for everything customer related, so that helps us a lot.

Fady Jabrah Manager, Customer Experience, Flyin
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2 Languages Supported
Craig Wheeler

Being Bahasa-first has helped us manage the influx of conversations considerably as customers were able to help themselves better

Craig Wheeler Group Digital and Omnichannel Director at Kanmo Group
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100% Chat Support
Aditi Kothari

We use to send Proactive Messages to which we want users to reply. Because we know has an excellent way to build customer journeys to streamline the communication

Aditi Kothari Product Manager, Lido Learning
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94% Improvement in Lead Qualification
Christiano Pailiacho

When our customers visited our website, one of the first actions they took was to head to the chat interface. The difference between the platform we used and was day and night. Our Sales Team loves

Christiano Pailiacho Social Media & Community Manager, Waterprojects
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90% Average CSAT
Aslam Sheikh’s powerful FAQ features were accurate enough to rival real-time human support; customers gave the bot identical CSAT scores – over 90% on average.

Aslam Sheikh Head of Customer Service, Medibuddy
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$2.7 million Annualized Savings
Siraj Patel

ADIB ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles. While the Bot is Emirati first; it is created keeping in mind that the UAE is a melting pot of cultures and matches the fast pace of the region and we have seen a tremendous adoption among users and experienced a surge in the usage across our demographics.

Siraj Patel CTO, ADIB
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