Last Updated – 12th June 2021
To provide or while providing Services to you, Verloop Group receives Data from Customer Platform, which as described under the ToS includes both CustomerData and End User Data. We receive this Data from you through the CustomerPlatform for the purpose of providing you with the Services and the ancillary purposes as mentioned below, and we Process the Data as required for us to provide the Services as availed by you. Please note that in relation to Processing of Data (which may include personally identifiable data), you are considered as data controller/principal, i.e., you are collecting the Data from the End Users, and Verloop Group company contracting with you is considered as a data processor, i.e., it is only processing the Data, which it receives from you, as per your instructions. Our use and Processing of the Data on your behalf is governed by the terms as mentioned in the Service Order executed between you and Verloop Group company contracting with you and the terms as stipulated under our ToS.
Verloop Group company may receive and process the following categories of Data received from the End Users:
● Personally, identifiable information, including
(i) name, address, phone number, country, email address, and other basic contact information;
(ii)preferences, content, access device information, and payment information;
(iii) reviews, photographs, videos, and other content; and (iv)communications and other messages, including correspondence between the End User and you.
You or the End User may decline to provide such End User Data, however, our Services are completely dependent on the Data provided by you, including the End User Data shared by the End User with us through the customer Platform. If you or the End User decline to provide the necessary End User Data, required for us to provide you with Services, then, in that case, we may not be able to provide you the Service, for such particular instance where necessary End User Data is not being shared with us. In case the End User Data is being provided partially of what we request or require you (or the End User through you) to provide you with the Services, in such a scenario we may only provide you the Services limited to the EndUser Data being shared with us or we may not be able to provide you the Services.
● Non-personally identifiable information that does not identify the End User, may include session or usage data, log data, aggregation information, user device, and browser information.
Verloop Group company may receive and process the following category of Data from you:
We undertake to use and Process the Data with integrity, accountability, fairness, and transparency. While the Data would be Processed for rendering the Services, the context in which we use and Process the Data may also vary based on your additional instructions or on the communication received from the End User through the Customer Platform.
The main purposes for which we may Process the Data are:
We transfer the Data to our Sub-Processors as may be necessary to provide any component of the Services that you may have requested.
In case you are located outside India, the Verloop Group company contracting with you will work with Verloop India to provide you the Services. In case you are located in India, Verloop India will provide the Services directly. The Verloop Group companies shares the Data with Verloop India in order for Verloop India to Process the Data and enable us to provide you with Services. Verloop Group companies also engage with certain Sub-Processors to provide you with specific functionality within the Services. If we transfer the Data to a foreign country, we will comply with all the applicable laws in respect of such transfer, including making sure that your Data and specifically End User Data is kept secure, and ensure that appropriate safeguards are in place as mandated under the applicable laws.
Verloop Group would like to make sure you are fully aware of all of your rights. You are entitled to the following:
We may provide links to third-party websites as a part of the Services to you or to the End User, specifically if the same is instructed by you. When you or the End Users click on links of third party websites or platform, you may be redirected to such third party website or platform and leave the Company Platform.
The inclusion of a link or accessibility of third-party websites or platform through Company Platform does not imply endorsement of such third-party websites or platforms by us. All trademarks, trade names, and logos of third parties featured on the Company Platform belong to their respective owners.
Verloop shall comply with applicable local data protection laws and requirements worldwide including but not limited to the Information Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
You shall at all times ensure that the Services being provided by us through the Customer Platform are not being availed by End Users under the age of 18. We do not knowingly collect any End User Data from children under 13 or market to or solicit information from anyone under the age of 18. If we become aware that a person submitting End User Data through Customer Platform is under 18, we will suspend our Services in relation to such End User and delete any related End User Data as soon as possible.