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Queries
Processed
Unique Users
Reached
Days for 60%
Automation
Support Query
Deflection
Gaurav found existing solutions in the market were not upto-the market mark to deliver exceptional customer experience at scale.
With Verloop.io, brands have the ability to scale their support, and reduce their operational expense while gaining complete visibility into their customer support operations.
The platform was built with the power of agent assist, machine learning model, speech recognition, and Natural Language Processing (NLP) to transform the way support is delivered.
Verloop.io signs and onboards its very first customer
Verloop.io receives series A funding from Falcon Edge Capital along with existing investors IDFC Parampara, Kris Gopalkrishnan, and K Ganesh.
WhatsApp onboards Verloop.io as Business Solution Provider (BSP).
Ranked #8 in the Top 50 Analytics & AI Products
Recognised in Forrester’s New Tech: Conversational AI For Customer
Service In India Report
GDPR compliance received -First International customer signed 🥳
Launched our conversational ai solution support on WhatsApp for businesses.
Got recognised in Gartner’s Cool Vendor report
1st industry-based intent recognition AI developed
Opened first branch in Singapore.
Gartner recognised CAI provider
Named in LinkedIn Top Indian Startups 2021 List
Gaurav Singh is the CEO and founder of Verloop.io, the world’s leading conversational AI operating system for businesses. Verloop enables businesses to deliver delightful support experiences to their customers, across channels. Verloop.io is leveraged by unicorns and Fortune 500 companies across India, SEA, MENA and the USA to deliver exceptional customer engagement at scale.
Gaurav has over a decade of experience in working and building technology startups from scratch, which has enabled him to understand the nitty-gritty of technology and its potential in the modern world. He is the epitome of the Indian startup success story. He is a serial entrepreneur (with a successful exit) and is passionate about building holistic technology for Customer Support teams that enables them to automate customer engagement while also delivering delightful support experiences.
Gaurav found the existing solutions in the market were not upto-the market mark to deliver exceptional customer experience at scale.
Customer support service was mostly dependent on agents, leading to a long call queue 😤.
To build a holistic solution that would automate the customer support interaction with personalisation.
With Verloop.io, brands have the ability to scale their support, and reduce their operational expense while gaining complete visibility into their customer support operations.
The platform was built with the power of agent assist, machine learning model, speech recognition, and Natural Language Processing (NLP) to transform the way support is delivered.
Verloop.io signs and onboards its very first customer
Verloop.io receives series A funding from Falcon Edge Capital along with exsiting investors IDFC Parampara, Kris GopalKrishnan and K Ganesh.
GDPR compliance received
-First International customer signed 🥳
Launched our conversational ai solution support on WhatsApp for businesses.
Got recognised in Gartner’s Cool Vendor report
80+ people hired
Our first Abu Dhabi office opened.
Official Conversational Partner at Gitex 2020
1st industry-based intent recognition AI developed
Opened first branch in Singapore.
Gartner recognised CAI provider
Named in LinkedIn Top Indian Startups 2021 List
WhatsApp onboards Verloop.io as Business Solution Provider (BSP).
Ranked #8 in the Top 50 Analytics & AI Products
Recognised in Forrester’s New Tech: Conversational AI For Customer Service In India Report
Gaurav Singh is the CEO and founder of Verloop.io, the world’s leading conversational AI operating system for businesses. Verloop enables businesses to deliver delightful support experiences to their customers, across channels. Verloop.io is leveraged by unicorns and Fortune 500 companies across India, SEA, MENA and the USA to deliver exceptional customer engagement at scale.
Gaurav has over a decade of experience in working and building technology startups from scratch, which has enabled him to understand the nitty-gritty of technology and its potential in the modern world. He is the epitome of the Indian startup success story. He is a serial entrepreneur (with a successful exit) and is passionate about building holistic technology for Customer Support teams that enables them to automate customer engagement while also delivering delightful support experiences.
Verloop Labs, Inc
44 Montgomery St
San Francisco, CA 94104
+1 (628) 265-3131
hello@verloop.io
# 3582,13 G Main Road, 4th Cross Rd,
Indiranagar, Bengaluru, Karnataka 560008
+91 9600016457
hello@verloop.io
Magiclane App Services – Sole Proprietorship L.L.C.
Verloop Labs Ltd
Etihad Airways Center, Al Muneera,
Abu Dhabi, United Arab Emirates
+971 50 541 2604
hello@verloop.io
