Build an Operating System for Automated Customer Support.
From the beginning, our mission has been to simplify the customer support process and help companies provide delightful support experiences. Our goal is to build an operating system for customer support and improve user and agent experiences.
Help businesses deliver delightful support experiences to their customers, across channels, via different mediums.
At Verloop.io, we are inspired by a single goal: to deliver delightful support experiences. We believe a good support experience for both the end-user and agents leads to higher customer and employee satisfaction. And to that end, we’ll innovate to achieve our goal.
1. We obsess over customers
2. We encourage metric-driven, autonomy and accountability
3. We run long-term focused, bold experiments
4. We recruit and reward highly collaborative Loopers
5. We make first-time mistakes. Be vulnerable and ask for help
6. We believe in over-communication and transparency