Your Conversational AI Partner for
Telecom Support Experience

10X Your Engagement

Scale supports 10x by engaging with customers using chat or voice automation. Bring down average response time and average handling time for a better customer experience.

  • Multi-Intent Recognition
  • Smooth Agent Hand-off
Open the Lines for Better Communication
Network Everywhere Your Customers Are

Reach, Anytime, Anywhere

Be where your users are. Connect effortlessly through their preferred channel. Experience uninterrupted 24×7 support via conversational AI across Websites, apps, Social Media, and more.

  • Omnichannel Support
  • Real-time
    Support

All Your Stack in One Place

Merge beloved tools seamlessly, obtaining and syncing real-time data. Empower agents with unified views of cross-channel chats and enriched insights using intelligent plugins.

  • LLM Powered Human-like Conversations
  • Seamless Integrations
Everything You Love, In One Place
Make Smart Connections, Proactively

Proactive Outreach

Share updates, reminders, offers, and event details, eliminating the need for tickets. Nurture engagement, happiness, and lasting loyalty.

  • Proactive Communication
  • Customised Campaigns

Uncover Insights, Shape Excellence

Leverage data’s power. Analyze customer-agent conversations for behavioral insights. Real-time dashboard updates track KPIs, facilitating informed decisions and enhancing customer experiences.

  • Actionable Insights
  • Agent Activity Tracking
Connect the Dots with Actionable Insights

Fostering Success Together

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nykaa

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

anuj sharma
Anuj Sharma
Product Manager, Nykaa
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adib

ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

siraj patel
Siraj Patel
CTO, ADIB
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flyin

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

fady jabrah
Fady Jabrah
Customer Experience Manager,
Flyin
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ninjacart

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

alok
Alok Sulakhe,
Team Lead, Ninjacart
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sirona

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

anika wadhera
Anika Wadhera,
Head - Marketing, Sirona

How Will Your Business Benefit?

Effortless Lead Generation

Engage all customers, providing tailored insights and boosting conversions through bespoke offers.

Slash Support Expenses

Enhance agent efficiency with AI-driven interactions, automating repetitive tasks and curbing operational costs.

Broaden Your Horizon

Expand your reach by connecting with customers across channels and languages, cultivating an enlarged audience base.

Unified Arsenal, Triumphantly Together!

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