Empowering Your Logistics and Supply Chain Support Experiences through AI

Seamless Support Navigation

Effortlessly manage surging queries with AI-powered support. Empower real-time order management and smooth complex queries transition with Live Chat. Seamless support made simple.

  • Customer
    Self-Service
  • Real-time
    Support
Engage at Every Step
A New Type of Storefront

Omnichannel Customer Support

Expand service reach via web, app, social media (Facebook, Twitter, WhatsApp, Telegram). Elevate customer experiences with aligned communication and multi-platform support for effortless accessibility.

  • Omnichannel Experience
  • Voice
    Support

Engage Every Person

Leverage NLP, NLU, LLM for natural, personalised interactions. Integrate CRM and databases for agent insights. Ensure smooth departmental handovers with intelligent routing.

  • Seamless Integrations
  • LLM Powered Human-like Conversations
Make Support Easy
Customer First

Update and Gather Reviews

Minimise support tickets by timely info delivery. Boost supply chain transparency via proactive order updates for customers, partners, dealers. Offer 24×7 real-time tracking and gather feedback for enhanced customer experience.

  • Proactive Communication
  • Collect
    Feedback

Elevated Metrics, Delivered

Capture interactions, uncover trends in ongoing conversations. Empower teams with actionable insights for superior service. Gauge agent productivity, allocate resources effectively, and refine support strategy with data-driven enhancements.

  • Actionable Insights
  • Agent Activity Tracking
Boost Conversions

Fostering Success Together

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nykaa

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

anuj sharma
Anuj Sharma
Product Manager, Nykaa
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adib

ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

siraj patel
Siraj Patel
CTO, ADIB
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flyin

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

fady jabrah
Fady Jabrah
Customer Experience Manager,
Flyin
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ninjacart

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

alok
Alok Sulakhe,
Team Lead, Ninjacart
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sirona

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

anika wadhera
Anika Wadhera,
Head - Marketing, Sirona

How Will Your Business Benefit?

Streamline Support

Automate tasks, track seamlessly, offer 24×7 support, and gather insights for consistently enriched customer experiences.

Boost Profitability

Optimise expenses and boost revenue by harnessing the cross-selling and up-selling capabilities of Conversational AI.

Amplify Engagement

Enhance customer interactions with a dynamic combination of multimedia, real-time messaging, and omnichannel presence.

Unified Arsenal, Triumphantly Together!

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