Track availability of stock, inter-team communication, etc, for smooth goods flow.Order Tracking Updates
Keep your customers and stakeholders informed on order status in real-time.Support Customers Everywhere
Let your customers contact you for query resolution from their preferred channel of communication.Schedule Returns and Pickups
Share available time slots for better scheduling of pickup.Smart Routing to Departments
Route customers and stakeholders to the right department for better service.Collect Feedback
Ask your customers for reviews on the channels they prefer, like WhatsApp.
Effortlessly manage surging queries with AI-powered support. Empower real-time order management and smooth complex queries transition with Live Chat. Seamless support made simple.
Expand service reach via web, app, social media (Facebook, Twitter, WhatsApp, Telegram). Elevate customer experiences with aligned communication and multi-platform support for effortless accessibility.
Leverage NLP, NLU, LLM for natural, personalised interactions. Integrate CRM and databases for agent insights. Ensure smooth departmental handovers with intelligent routing.
Minimise support tickets by timely info delivery. Boost supply chain transparency via proactive order updates for customers, partners, dealers. Offer 24×7 real-time tracking and gather feedback for enhanced customer experience.
Capture interactions, uncover trends in ongoing conversations. Empower teams with actionable insights for superior service. Gauge agent productivity, allocate resources effectively, and refine support strategy with data-driven enhancements.