Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Category: Conversational AI
At F8 Refresh in June, Facebook announced that it has opened up its Messenger API for Ins...
Living in the age of convenience, speed and accessibility, businesses and consumers look ...
Businesses are constantly looking for opportunities to connect with customers and ensure ...
The customer care industry has the highest employee turnover rate at around 30-50%. We lo...
Today, an ever-increasing number of businesses are incorporating chatbots into their webs...
Voice AI is a conversational AI tool that uses voice commands to receive and interpret di...
AI has changed the way users interact with a real estate agency. We discuss 7 ways AI in ...
Conversational AI in logistics focuses on using the automation process to facilitate the ...
What is user intent in AI? By understanding user intents, AI can answer customers questio...
With Conversational AI in the foodservice domain, there's a significant impact on the cus...
With the uncertainties hovering high and the world transforming to locked economies due t...
When it comes to conversational AI vs live chat with human as a customer support option, ...
IVR vs Conversational AI competition is an ongoing debate for many. In this post, we look...
Conversational AI is trending and preferred communication tool for businesses. We look at...
Wondering which support is better for your company: phone or conversational AI? In this a...