Conversational AI Chatbot and Why You Need It!

Conversational AI chatbots to experience the potential of a seamless customer support strategy

greet visitors
Greet All Visitors
generate leads
Generate More Leads
quick responses
Give Quick Replies
support
Provide 24×7 Support
increase interactions
Increase Interactions
easy to install
Easy to Install
reduce costs
Reduce Ops Costs
brand needs
Customise as per Brand

Website Chatbot: The Proven Way to Increase CSAT

Verloop.io’s AI chatbot for website work 24×7 to help you bridge the gap between customers and the website by proactively initiating conversations, giving customers personalised responses, and helping them find the information they need in a fraction of the time. Conversational AI chatbot works on text, voice and chat interfaces, enabling website owners to create stunning automated conversations that are intuitive and engaging for customers.

Website Chatbot to Guide Visitors Accurately!

Chatbots for website will ensure that you never miss a chance to talk to your potential customers, build real relationships with your website visitors and engage them with instant and relevant responses, even outside business hours! All this with a small push from a Conversational AI Chatbot!
  • 24×7, Real-time
    Availability
  • Reduce First
    Response Time
  • Increase Self-service
guide customers
increase ticket resolution time

With Website Chatbots, Say Goodbye to Long Wait Times

Conversational AI Chatbots increase customer engagement and resolve upto 80% of FAQs. How? By personalising conversations, easy transfer to Live Agents and more! integrate a chatbot AI on your website with your CRM to automatically fetch and capture customer data.
  • Unified
    Customer View
  • Smooth
    Hand-off
  • Easy
    Integrations

AI Chatbots for Website to Handle High Support Queries!

Provide round-the-clock and multi-lingual support to all your website visitors with a conversational AI chatbot. Leverage AI to understand user intent accurately and respond quickly with relevant information and faster resolution. Let the website chatbot handle repetitive questions so your agents can focus on important tasks.
  • Reduce Average
    Resolution Time
  • Reduce Average
    Handling Time
  • Reduce
    Operational Costs
provide quick customer support
customer experience

Website Chatbots Enrich Customer Experience!

Conversational AI Chatbots can be customised to meet your business’s requirements and help you personalise chats with your visitors. Optimise a chatbot for your website to transform the way in which you engage with your customers by using images, videos, voice notes and buttons for quick responses and easy resolutions.
  • Engaging
    Content
  • Multi-lingual
    Chats
  • Button
    Replies

Provide Omnichannel Customer Support with Conversational AI Chatbots

Website Chatbots with our Conversational AI solution to provide you with a delightful customer support experience. Power your AI website chatbot with Voice and Veca.

Fast and Secure Communication

Veca

When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your e-commerce assistant, you can now do just that and more. Our pre-built multi-intent recognition solution can understand complex questions and guide customers to resolve queries accurately and quickly.
Explore Veca
Fast and Secure Communication

Voice

Let your customers send messages to you using Voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience with the freedom to express themselves freely and spontaneously. Using Voice, customers can seek support in their native language and reduce the time taken to raise a concern.
Explore Voice

Testimonials

96% Bot Deflection
Murali Reddy

We, at AbhiBus, have been able to follow the “less human intervention, more automation” model with a reduction of 33% of our agents’ time over chat. With Verloop.io’s automation in play, we’ve been able to handle the larger volumes of customer queries coming in too.

Murali Reddy VP - Customer Care & Operations, AbhiBus
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0 Missed Chats
Aldin Ambosta

The bot is fast from a response standpoint, because that’s what customers want. Using Verloop.io, we’ve managed to reduce our ART by almost 80%

Aldin Ambosta Head of Customer Experience, O2 Spa
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100,000+ Customers Supported
Khushboo Maheshwari

WhatsApp’s Business APIs allow me to interact with all my customers from a single number. I can also build a Verloop.io chatbot on top of it to automate my conversations.

Khushboo Maheshwari Co-founder, Kaarva
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~2.2x Increase in Customer Engagement
Anuj Sharma

More and more customers are preferring self serve over calls to agents. Understanding customer’s concerns/context is the key to an efficient self serve. We have been collaborating with Verloop.io to drive this mission and have come a long way. We are confident of building state-of-the-art experience where a lot of customer problems would be solved instantly over chat.

Anuj Sharma Vice President - Products, Nykaa
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74% Open Rate
Deepak Ramkrishna

Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work!

Deepak Ramkrishna Head of Marketing and Communications, Marathon
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80% Reduction in FRT
Fady Jabrah

Of course, the first response time has improved. So has the handling time for chats. I also have more visibility on all interactions between agents and customers. This allows me to control agent bandwidth, in terms of the number of chats. I have more data for everything customer related, so that helps us a lot.

Fady Jabrah Manager, Customer Experience, Flyin
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2 Languages Supported
Craig Wheeler

Being Bahasa-first has helped us manage the influx of conversations considerably as customers were able to help themselves better

Craig Wheeler Group Digital and Omnichannel Director at Kanmo Group
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100% Chat Support
Aditi Kothari

We use Verloop.io to send Proactive Messages to which we want users to reply. Because we know Verloop.io has an excellent way to build customer journeys to streamline the communication

Aditi Kothari Product Manager, Lido Learning
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94% Improvement in Lead Qualification
Christiano Pailiacho

When our customers visited our website, one of the first actions they took was to head to the chat interface. The difference between the platform we used and Verloop.io was day and night. Our Sales Team loves Verloop.io.

Christiano Pailiacho Social Media & Community Manager, Waterprojects
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90% Average CSAT
Aslam Sheikh

Verloop.io’s powerful FAQ features were accurate enough to rival real-time human support; customers gave the bot identical CSAT scores – over 90% on average.

Aslam Sheikh Head of Customer Service, Medibuddy
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$2.7 million Annualized Savings
Siraj Patel

ADIB ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles. While the Bot is Emirati first; it is created keeping in mind that the UAE is a melting pot of cultures and matches the fast pace of the region and we have seen a tremendous adoption among users and experienced a surge in the usage across our demographics.

Siraj Patel CTO, ADIB
Read Success Story

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Frequently Asked Questions

What is a Conversational AI Website Chatbot?

A conversational AI website chatbot enables you to automate repetitive tasks to answer customer queries using natural human like conversations. It provides delightful customer experiences.

What are the key use cases of Verloop.io’s Website Chatbot?

While most uses cases for website chatbot depends on the industry and business need, the key use cases include: customer support, lead generation, scheduling appointments and routing users to right agent.

How does Verloop.io’s Website Chatbot builder differentiate from the rest?

Verloop.io differentiates from competitors by regularly training it’s AI to cover more intents and utterances. This ensures the website chatbot answers customers queries efficiently.

Can Verloop.io’s Website Chatbot help in customer support automation?

Verloop.io’s website chatbot can help answer up to 90% of visitors questions, reducing the need to connect with a human agent. It can also book appointments and do other repetitive tasks that take up a lot of bandwidth.

How can Verloop.io’s Website Chatbot help in sales & marketing?

Verloop.io’s website chatbot helps you in end-to-end customer engagement, from creating and qualifying leads to nurturing them and converting them to customers. Read more.

What is the difference between an AI-based Website Chatbot and a regular/traditional bot?

A regular chatbot is based on rules and answers a question based on the pre-defined rules only. On the other hand, an AI-chatbot picks customer intent from sentences and responds to users accordingly. Read more.

Can I design and train the Website Chatbot conversation flow?

Yes, Verloop.io offers simple drag and drop options to design and train conversational flows for your website chatbot. You can do this on your own to meet your business requirements.

Does Verloop.io offer a Live Chat option with Conversational AI?

Yes, Verloop.io offers a Live Chat option where agents can view chats from all platforms in one place. Verloop.io also offers Agent Assist features to improve agent productivity.

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