Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Facebook
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
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A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
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Your customers in the Middle East and Africa are spending a good chunk of their time on ...
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Social media is the newfound power for customer support. Read more to find out how you c...
A good customer service strategy is the key driving force that takes the business up the...
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