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customer support
18 Mins
conversational AI
customer support
What is Conversational AI? Explained with Example and Use Cases
  • June 29th, 2022 / 18 Mins read
  • Rachana Chotia
Learn what is conversational AI, how it works and how your organisation can use it to pro...
banking
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Conversational AI For Banking: A Complete Guide On Conversational Banking
  • March 29th, 2022 / 14 Mins read
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Conversational banking is a way of rendering banking services to users through natural co...
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Verloop.io Shines Bright At The 2022 G2 Best Software Awards
  • February 8th, 2022 / 4 Mins read
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A Look Back on Verloop.io in 2021
  • January 4th, 2022 / 10 Mins read
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It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
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Customer Support: Instagram vs Facebook vs WhatsApp
  • June 30th, 2022 / 9 Mins read
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How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
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Get Started with Facebook Chatbot in Just 30 Seconds with Verloop.io
  • June 23rd, 2022 / 8 Mins read
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Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses ...
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How to Set up and Verify Facebook Business Manager
  • June 21st, 2022 / 4 Mins read
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A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
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Messenger Integration with Verloop
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Verloop.io Integrates with Messenger for an Omnichannel Customer Service
  • February 23rd, 2022 / 4 Mins read
  • Rachana Chotia
Chatbots serve many functions. And deployable on many channels. If you are looking for a ...
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  • January 24th, 2022 / 30 Mins read
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Facebook messenger chatbot automation is the present and the future. Explore what is Face...
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Acing Social Media For Customer Service In The MENA
  • September 7th, 2021 / 7 Mins read
  • Aksheeta Tyagi
Your customers in the Middle East and Africa are spending a good chunk of their time on s...
ecommerce
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Social Commerce And Support In Southeast Asia
  • September 6th, 2021 / 9 Mins read
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Social media is booming in Southeast Asia, resulting in an influx of social commerce busi...
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social media customer care
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Your Guide To Navigating Through Social Media Customer Care
  • August 31st, 2021 / 13 Mins read
  • Aksheeta Tyagi
Social media is the newfound power for customer support. Read more to find out how you ca...
facebook
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WhatsApp Business Vs Facebook Messenger: Detailed Comparison
  • June 24th, 2021 / 5 Mins read
  • Rohit Bhat
A good customer service strategy is the key driving force that takes the business up the ...
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10 Best Facebook Chatbot Examples & Use Cases
  • May 19th, 2021 / 6 Mins read
  • Rohit Bhat
Being a platform with massive traffic, this is the best opportunity for businesses to use...
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What is Omnichannel Support?
  • March 2nd, 2021 / 8 Mins read
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Omnichannel customer support integrates multiple customer engagement channels to provide ...
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