Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Facebook
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Being a platform with massive traffic, this is the best opportunity for businesses to use...
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses ...
A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
Chatbots serve many functions. And deployable on many channels. If you are looking for a...
Facebook messenger chatbot automation is the present and the future. Explore what is Face...
Your customers in the Middle East and Africa are spending a good chunk of their time on s...
Social media is booming in Southeast Asia, resulting in an influx of social commerce busi...
Social media is the newfound power for customer support. Read more to find out how you c...
A good customer service strategy is the key driving force that takes the business up the ...