Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Voice
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
It is with great pleasure that we announce the G2 Summer 2024 Report and guess what! Verlo...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
As voicebots gain popularity, users increasingly use them for all their messaging needs. ...
Voice-based support makes customer interactions easy, quick and efficient. Let's look at ...
Voice tech is on the edge of revamping CX like never before. We will see how Voice AI is ...
Artificial Intelligence (AI) voice assistants are increasingly everywhere, transforming h...
Considering using chatbots and voicebots to amplify your support process? And wondering w...
In the dynamic world of customer service, a groundbreaking tool is taking centre stage: V...
Once considered as fiction, "talking" to machines is now a reality, thanks to the creatio...
Voice AI in healthcare refers to the use of voice-enabled tools powered by AI to ease the...
When the market is full of products that offer the same value, businesses need to provide...
Call centres are way ahead of the time when they had no choice but to work around problem...
Modern technology's capabilities are ready to irreversibly impact industries and business...
Voicebots are revolutionising customer support. We look at how your business can leverage...
E-Commerce industries are overloaded with transactions with a myriad of customers. One ef...
The uncertainty in the tourism industry regarding time-sensitive information, delays, and...
A loan acts as a troubleshooter for many customers in their times of need. However, the l...