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Drive customer satisfaction by simplifying communication and supporting them on their favourite channels.
Leave behind generic customer communication. Power your conversations with context, relevance and personalisation. Support customers using our intelligent solutions on channels that your customers prefer.
When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your E-commerce assistant, you can now do just that and more.
Voice is quick, efficient and inclusive. Let your customers send messages to you using voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience.
Automate your customer support and improve conversions using WhatsApp Chatbot. Start conversations with your customers on the world’s most popular messaging app using WhatsApp Business API.
Talk to each and every customer that visits your website. Get our conversational AI chatbot for websites to automate your customer support queries and delight customers every time.
Support on the world’s most powerful social media platform with the help of conversational AI. Engage your customers with Facebook Chatbot Messenger on your business page.
Keep customers engaged on your app and answer their questions without them leaving your platform. Empower your customer support team with an AI-powered mobile chatbot.
Use Instagram Messaging to engage with your customers on your Instagram Business profile, shop, and stories. Build another channel to deliver delightful support.
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
No more choosing between excellent customer support and an efficient team. Scale your customer service using simple and smart solutions. Target customers on their preferred channel, language and time while reducing the load on your customer support team by automating repetitive tasks and proactive communication.
Use Verloop.io to automate and support customers using our various solutions. Enhance customer engagement using conversational support.
