Case studies

Customer Success Stories

Read how global brands are solving for their customer support, chatbot use-cases, and voice automation using Verloop.io’s Conversational AI technology to deliver delightful support experiences to their customers!

Food Crowd Accentuates Customer Experience Using WhatsApp Chatbot and Outreach by Verloop.io

Food Crowd is part of Al Dahra, a prominent multinational leader in agribusiness, special...

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Frontier Market Cast Study on WhatsApp Chatbot with Verloop.io

Frontier Markets Integrates with Verloop.io-powered Bots to Empower 500,000 Rural Households

About Frontier Markets Frontier Markets is a social tech commerce platform that focuse...

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Scripbox Deploys AI-powered Chatbot to Handle 70% of Support Queries with FRT less than 10 Seconds

About Scripbox Founded in 2012, Scripbox is India’s leading digital wealth manager. ...

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ADIB Reduced Call Centre Volume by 20% and Resolved 80% of Queries Through ChatBanking

About ADIB Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...

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Lido Learning Moved To 100% Chat After Automating Their Customer Support

Accelerating Customer Experience through 100% Chat Support Challenge Lido Learning ...

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Food Crowd Accentuates Customer Experience Using WhatsApp Chatbot and Outreach by Verloop.io

Food Crowd is part of Al Dahra, a prominent multinational leader in agribusiness, special...

Frontier Markets Integrates with Verloop.io-powered Bots to Empower 500,000 Rural Households

About Frontier Markets Frontier Markets is a social tech commerce platform that focuse...

Midtrans Leverages WhatsApp Chatbot to Accelerate Merchant Onboarding

Midtrans, a payment gateway provider regulated by Bank Indonesia, is a technology-bas...

Scripbox Deploys AI-powered Chatbot to Handle 70% of Support Queries with FRT less than 10 Seconds

About Scripbox Founded in 2012, Scripbox is India’s leading digital wealth manager. ...

ADIB Reduced Call Centre Volume by 20% and Resolved 80% of Queries Through ChatBanking

About ADIB Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...

How Kanmo Group Manages Multiple Brands Multilingually

Operating across retail, wholesale, online, and travel retail channels, Kanmo Group has p...

Lido Learning Moved To 100% Chat After Automating Their Customer Support

Accelerating Customer Experience through 100% Chat Support Challenge Lido Learning ...

AbhiBus Achieved 33% Increase In Agent Productivity After Moving To Live Chat Service

Susmita Lakra and AbhiBus’s Exceptional Customer Experience Introduction AbhiBus ...

Flyin Stopped Using Email For Support Entirely After Moving To A Chatbot

Automation for OTAs Fady Jabrah manages Customer Experience for Flyin - and in doing s...

Kaarva Uses A WhatsApp Chatbot To Generate, Qualify And Support Over 100,000 Customers

Introductions Khushboo Maheshwari and the importance of Scalability Kaarva's Co-fou...

Marathon Realty Boasts A 55% Lead Conversion Rate With Verloop.io’s WhatsApp Chatbot For Real Estate

Introductions Deepak Ramkrishna and the Real Estate Industry's problematic reputation ...

Water Projects Used Verloop.io’s Language-Agnostic Platform To Qualify 94% Of Their B2B Leads

Introduction Water Projects's Social Media & Community Manager Christiano Pailiach...

MediBuddy Increased Its CSAT To Over 90% After Moving To Verloop.io’s Chatbot

Introduction Aslam Sheikh and why humans are better with bots MediBuddy's Head of C...

O2 Spa Used Verloop.io’s Chatbots To Engage Over 60,000 Customers Every Month

Introductions Aldin Ambosta and why a personalized Customer Experience is key Aldin...

AcadGild Increased Its Overall Conversion Rates By 240% Using Verloop.io’s Live Chat

Introductions Leo VJ and how to execute data-driven customer service excellence Aca...

Nykaa Engaged 99.7% Of All Its Customers In Under 1 Minute Using Verloop.io’s Live Chat

Nykaa using support automation to its benefit Introduction Nykaa, a beauty, fashion...