Experience the power of conversational AI customer service on WhatsApp platform
Respond to Customers with personalised conversations in real-time using conversational AI chatbot for WhatsApp
Support your customers on a platform they spend the most time on. Answer FAQs and use live chat to talk to agents for complex queries with WhatsApp Chatbot API. Set up quick replies, use templates for auto-replies and improve agent productivity with a bot for WhatsApp.
Send automated transactional messages to customers and raise your customer service game. Proactively share updates, reminders and other notifications to segmented uses for specific targeting. Use WhatsApp chatbot to collect feedback, send event invites and upsell your services.
WhatsApp Chatbot and Verloop.io integrations will sync your customer database to retrieve the user’s name, location, and most recent conversation history in order to personalise the messages for each client. Create personalised messages and alter welcome messages to thank consumers via WhatsApp Chatbot.
Make it easy for your customers to interact with you. Be where your users are and support messages with media elements such as images, videos, etc. to improve customer experience. Engage at times convenient to them with round the clock support through chatbot on WhatsApp.
Merge Chatbots for WhatsApp with our Conversational AI to experience a seamless connectivity with Customers
It is a WhatsApp for Business App running on the WhatsApp API powered by Conversational AI. It helps you automate and answer customer queries 24×7 and connect to a live agent at scale.
Yes, you need to have a WhatsApp Business API to use a WhatsApp chatbot. You can get this API through a vendor such as Verloop.io or you can build one directly with Meta.
Verloop.io’s WhatsApp Chatbot helps you in end-to-end customer engagement. You can use it to help collect and qualify leads and also nurture them to convert the user to customers.
WhatsApp charges businesses for conversations on two bases: user-initiated or business initiated. In addition to this, pricing changes depending on your country too. Read more on WhatsApp pricing.
Businesses can use different types of WhatsApp services, depending on their requirements. Small businesses use WhatsApp Business app whereas medium and large businesses use WhatsApp Business API chatbots to interact with users.
No, you don’t need any coding or technical skills to use WhatsApp chatbot. Even for building it with Verloop.io, you need low code knowledge and our team will guide you through the process.
Yes, WhatsApp chatbot allows you to automate more than 90% of your customer queries. Learn how Frontier Markets, Midtrans, ADIB, Scripbox, Lido Learning, Marathon and Kaarva used WhatsApp chatbot to automate customer support.
While you can automate a major chunk of your support queries, there are some which cannot be automated or handled by AI. For these queries, you need to have a live agent to handle the queries.