Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Conversations are very integral to human interactions. People talk to each other every da...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
Your landing page needs a chatbot.
Why?
It’s the one page where your ...
Businesses that dare to dream are the ones to grow. As aptly put by the English poet T.S....
Customer support is an often ignored facet of the Indian business ecosphere, but the numb...
AI-powered chatbots are the craze. But is the chatbot powering your customer communicatio...
We discuss 15 essential customer support metrics, their definitions and tips to improve t...
Call centres aren't enough to support your customers and provide seamless experiences. Yo...
A solid foundation lets you build valuable things. Be it a tree, a home or an iceberg. Fo...
Have you noticed the many use cases chatbots and voicebots are being deployed for? It’s...
Voice-based conversational AI solves customer queries by providing relevant answers. It e...
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots, ...
Want to know how the best real estate companies support and retain their customers? Find ...
Voice-based support makes customer interactions easy, quick and efficient. We look at wha...
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
There are four major factors of production - land, labour, capital, and entrepreneurship....
Are you considering using a conversational chatbot for your customer support? In this pos...