Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: voice AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Voice·mail (noun)/ˈvɔɪs.meɪl/ – An electronic message left when a call goes unanswe...
If you work in banking or insurance, you’ll know that generating quotes and processing c...
Let’s say a man calls his bank.
He wants to break his Fixed Deposit and withdraw the ...
Automate First Notice of Loss with AI call
For insurance providers, First Notice of Loss ...
How many “callback tomorrow” promises have your agents logged this month?It’s June a...
Voice banking is the new way to bank digitally in 2025 and beyond. Here’s why YOUR bank ...
Today, providing excellent customer support is essential for any business to thrive. How...
Every minute matters in a support team’s day.When you’re handling hundreds of inquirie...
It’s a Monday morning at a bustling customer support centre. The phone lines are flood...
Voice based conversational AI makes customer interactions easy, quick and efficient. Let...
From assisting customers with orders to handling returns and FAQs, AI-powered voice automa...
You call your bank to check a suspicious transaction.A familiar cycle begins—endless hol...
Picture this.You’re on a call with a Voice AI assistant, trying to confirm a meeting. Th...
Insurance voicebot can help you connect better with your customers through their innovativ...
Voicebots are automating customer support at scale. We look at how your business can lev...
Converse