Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: bfsi
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
It is with great pleasure that we announce the G2 Summer 2024 Report and guess what! Verlo...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
Improving customer engagement for a delightful experience is crucial to a customer retent...
A loan acts as a troubleshooter for many customers in their times of need. However, the l...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...