Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: bfsi
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
The overall loan disbursals in the micro-lending market increased by 80% in the past few y...
Improving customer engagement for a delightful experience is crucial to a customer retent...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...