Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Conversations are very integral to human interactions. People talk to each other every da...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
Live chat support has emerged as one of the most efficient techniques for customer retent...
In the not-too-distant past, customer service in the hospitality industry relied heavily ...
Whether offline or online, customers expect to search for and order products at their dis...
The global economy has undergone a technological revolution, where cutting-edge programs ...
In today’s fast-paced world, customer expectations demand immediate and precise respons...
Envision pouring your soul into your online business, only to be confronted with distress...
The holy grail of customer retention lies in delivering impeccable customer service, as i...
In today's competitive market, customer experience is the new battleground, and AI is the...
Exciting news! Verloop.io has been crowned "Best Customer Service Software for 2023" by T...
The shift from traditional code-based automation development to no-code AI solutions has ...
Increasingly, businesses are integrating Conversational AI into their customer service st...
Businesses worldwide always look for ways to stay ahead of their competition and improve ...
Last year, we announced that Verloop.io has officially become a WhatsApp BSP, and we’re...
WhatsApp Business has recently introduced a new feature that allows businesses to share t...
The world is fascinated by artificial intelligence. We are amazed at texts generated by C...