Digital experiences will continue to be the driving force behind Conversational AI in the...
Tag: e-commerce
Where haven’t we come across a chatbot?
The Siri on your phone, the bot on you...
80% of support queries constitute redundant and repetitive queries. And a support agent i...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Nikhil Shanker is the VP of customer experience and partner experience at Urban Company, ...
Nikhil Shanker is the VP of customer experience and partner experience at Urban Company, ...
Mahendra Mane leads the Customer Solutions team for South East Asia at Vonage. Over the c...
Bhisham Bhateja is the co-founder of The Man Company, a premium men’s grooming product ...
Bhisham Bhateja is the co-founder of The Man Company, a premium men’s grooming product ...
Vittorio Barraja is the Senior Director for Digital & E-commerce at PHD Media and has...
Vittorio Barraja is the Senior Director for Digital & E-commerce at PHD Media and has...
E-commerce businesses will NEED to shift to conversational commerce sooner or later. Here...
Our annual e-Commerce Benchmark Report 2021 has collated data from over 11.4 million cust...
E-commerce transactions are expected to hit around $112 billion in less than two years an...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Operating across retail, wholesale, online, and travel retail channels, Kanmo Group has p...
With the rise of “Me-commerce”, which means meeting a customer’s ever-changing and ...
The ongoing pandemic has led to significant changes in the way consumers interact with th...
Coronavirus. Pandemic. Lockdown. These three words have changed the world as we know it. ...