Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Author: Nidhi Singh
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Conversations are very integral to human interactions. People talk to each other every da...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
The uncertainty in the tourism industry regarding time-sensitive information, delays, and...
This blog will take a thorough dive into the timeline of Artificial Intelligence. Beginni...
Chatbots are declared to be the ongoing fad to survive in this business world, where auto...
Intents and entities evidently help AI identify the motive behind a user’s question. Th...
WhatsApp Marketing allows companies to promote themselves on the world’s most popular m...
Update: We have a new list of the Best Chatbot Apps, updated for 2023, that’s bigger an...
A loan acts as a troubleshooter for many customers in their times of need. However, the l...
Technology has transformed customer support and service with AI and Interactive Voice Res...
Find out which are the best chatbot apps! Read about the 27 best chatbot apps powered by ...
Where haven’t we come across a chatbot?
The Siri on your phone, the bot on you...
Virtual voice assistance is now a universal feature of both personal and professional lif...
Firstly, What is WhatsApp Catalog?
WhatsApp introduced the ‘Catalog' feature for its...