Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Author: Nidhi Singh
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
In a world where customer loyalty is often defined by the speed and quality of service, bu...
While setting up an online store is relatively easy, running a successful one is challengi...
In this post, we'll explore the transformative power of automation for the real estate i...
Introducing the G2 Winter 2024 Report – Verloop.io is on cloud nine as we announce our ...
WhatsApp Web seamlessly extends messaging capabilities to desktops and laptops, becoming ...
In this blog post, you will learn the differences between the WhatsApp and WhatsApp Busin...
Holiday season is just around the corner and we have an important question to ask you! Is...
A sales funnel is like a roadmap that helps salespeople turn curious shoppers into happy ...
The landscape of modern customer interactions is continually evolving, and as a result, t...
Since shopping has been easier than ever since it is accessible with a click of a finger,...
Did you know that increasing customer retention rates by just 5% can boost profits by a r...
If you’re involved in a customer facing role, you'll often find yourself face-to-face (...
When the market is full of products that offer the same value, businesses need to provide...
In the world of business, the distinction between thriving companies and those that fade ...
We're excited to introduce to you a valuable integration that's designed to make your int...