Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: Agent Assist
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
It is with great pleasure that we announce the G2 Summer 2024 Report and guess what! Verlo...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
The landscape of modern customer interactions is continually evolving, and as a result, t...
The customer care industry has the highest employee turnover rate, around 30-50%. We look...
Every support team looks for one thing: to be able to resolve customer queries satisfacto...