Automate Support. Build Relationships. empowers brands to meet their business goals while understanding and serving their customers. Unscripted conversations, powered by conversational AI, delivered to your customers, anywhere, and anytime. Seamlessly switch between bots and live agents. We offer unlimited agent seats. Honestly.

new conversations

Scale Securely, Effortlessly & Accurately is the only platform that offers you enterprise-grade security – only you see your company’s conversation logs. Automatically redact sensitive data either by use case design or proactively via configurable regex rules. We are ISO 27001 certified and GDPR compliant.

The Program For Early-Stage Consumer Startups

Quick Chatbot Builder

Access to’s proprietary bot
builder with ready-to-deploy FAQs and Workflows

3 Channels For Deployment

Get upto 3 channels to deploy your customer support chatbot including WhatsApp

Unlimited Live Agent Seats

Get unlimited agent seats and 3 months of data storage to boost your customer support

Insights From Dashboard

Measure and monitor your performance through data from real-time customer conversations

Enterprise-grade Security

Vaulted security with 99.99% uptime, DDoS protection and active recovery configuration

What’s The Eligibility Criteria?

Are you a startup in any of these verticals?
And, it’s been…
Less than 3 Years since your incorporation
Less than 3 Years since your incorporation
And, you have…
Raised less than US $3 Million in funding
Raised less than US $3 Million in funding
And, you are…
Not an Existing customer of
Not an Existing customer of


What’s in store for my startup?

Access to’s platform to build and scale your Customer Support effortlessly, securely, and accurately. Post-sales onboarding support, pre-launch workflow creation, 15 pre-built bots, and FAQs deployed – all powered by our proprietary NLP.

What is the evaluation process, and how much time does it take?

Based on the information shared by you, our team will evaluate and make the final call. In some cases, we might ask you for additional information to make a better decision. All of this will only take 7 days.

Why is the program limited to specific industry verticals? comes with extensive experience in the specified industry verticals. We also have ready-to-use templates and best practices for these verticals which can accelerate your business growth.

I don’t have a support specialist. Can I still apply?

From the moment you sign-up, we will guide you through every step. After you go live, anyone from your team can own this up. We will do the heavy lifting.

Why is doing this?

The for Startups is one of our initiatives to help early startups in the ecosystem pave their path to accelerated customer support automation.

What kind of impact can this program create?

Expect up to 60% automation of support queries within 30 days with 92% CSAT. Achieve a 100x scale in your customer support.


96% Bot Deflection
Murali Reddy

We, at AbhiBus, have been able to follow the “less human intervention, more automation” model with a reduction of 33% of our agents’ time over chat. With’s automation in play, we’ve been able to handle the larger volumes of customer queries coming in too.

Murali Reddy VP - Customer Care & Operations, AbhiBus
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0 Missed Chats
Aldin Ambosta

The bot is fast from a response standpoint, because that’s what customers want. Using, we’ve managed to reduce our ART by almost 80%

Aldin Ambosta Head of Customer Experience, O2 Spa
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100,000+ Customers Supported
Khushboo Maheshwari

WhatsApp’s Business APIs allow me to interact with all my customers from a single number. I can also build a chatbot on top of it to automate my conversations.

Khushboo Maheshwari Co-founder, Kaarva
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~2.2x Increase in Customer Engagement
Anuj Sharma

More and more customers are preferring self serve over calls to agents. Understanding customer’s concerns/context is the key to an efficient self serve. We have been collaborating with to drive this mission and have come a long way. We are confident of building state-of-the-art experience where a lot of customer problems would be solved instantly over chat.

Anuj Sharma Vice President - Products, Nykaa
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74% Open Rate
Deepak Ramkrishna

Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work!

Deepak Ramkrishna Head of Marketing and Communications, Marathon
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80% Reduction in FRT
Fady Jabrah

Of course, the first response time has improved. So has the handling time for chats. I also have more visibility on all interactions between agents and customers. This allows me to control agent bandwidth, in terms of the number of chats. I have more data for everything customer related, so that helps us a lot.

Fady Jabrah Manager, Customer Experience, Flyin
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2 Languages Supported
Craig Wheeler

Being Bahasa-first has helped us manage the influx of conversations considerably as customers were able to help themselves better

Craig Wheeler Group Digital and Omnichannel Director at Kanmo Group
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100% Chat Support
Aditi Kothari

We use to send Proactive Messages to which we want users to reply. Because we know has an excellent way to build customer journeys to streamline the communication

Aditi Kothari Product Manager, Lido Learning
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94% Improvement in Lead Qualification
Christiano Pailiacho

When our customers visited our website, one of the first actions they took was to head to the chat interface. The difference between the platform we used and was day and night. Our Sales Team loves

Christiano Pailiacho Social Media & Community Manager, Waterprojects
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90% Average CSAT
Aslam Sheikh’s powerful FAQ features were accurate enough to rival real-time human support; customers gave the bot identical CSAT scores – over 90% on average.

Aslam Sheikh Head of Customer Service, Medibuddy
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$2.7 million Annualized Savings
Siraj Patel

ADIB ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles. While the Bot is Emirati first; it is created keeping in mind that the UAE is a melting pot of cultures and matches the fast pace of the region and we have seen a tremendous adoption among users and experienced a surge in the usage across our demographics.

Siraj Patel CTO, ADIB
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