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Verloop.io empowers brands to meet their business goals while understanding and serving their customers. Unscripted conversations, powered by conversational AI, delivered to your customers, anywhere, and anytime. Seamlessly switch between bots and live agents. We offer unlimited agent seats. Honestly.
Verloop.io is the only platform that offers you enterprise-grade security – only you see your company’s conversation logs. Automatically redact sensitive data either by use case design or proactively via configurable regex rules. We are ISO 27001 certified and GDPR compliant.
E-commerce
Banking and FS
OTA
Real Estate
Logistics
Insurance
Food tech
Edtech
Access to Verloop.io’s platform to build and scale your Customer Support effortlessly, securely, and accurately. Post-sales onboarding support, pre-launch workflow creation, 15 pre-built bots, and FAQs deployed – all powered by our proprietary NLP.
Based on the information shared by you, our team will evaluate and make the final call. In some cases, we might ask you for additional information to make a better decision. All of this will only take 7 days.
Verloop.io comes with extensive experience in the specified industry verticals. We also have ready-to-use templates and best practices for these verticals which can accelerate your business growth.
From the moment you sign-up, we will guide you through every step. After you go live, anyone from your team can own this up. We will do the heavy lifting.
The Verloop.io for Startups is one of our initiatives to help early startups in the ecosystem pave their path to accelerated customer support automation.
Expect up to 60% automation of support queries within 30 days with 92% CSAT. Achieve a 100x scale in your customer support.
We, at AbhiBus, have been able to follow the “less human intervention, more automation” model with a reduction of 33% of our agents’ time over chat. With Verloop.io’s automation in play, we’ve been able to handle the larger volumes of customer queries coming in too.
The bot is fast from a response standpoint, because that’s what customers want. Using Verloop.io, we’ve managed to reduce our ART by almost 80%
WhatsApp’s Business APIs allow me to interact with all my customers from a single number. I can also build a Verloop.io chatbot on top of it to automate my conversations.
More and more customers are preferring self serve over calls to agents. Understanding customer’s concerns/context is the key to an efficient self serve. We have been collaborating with Verloop.io to drive this mission and have come a long way. We are confident of building state-of-the-art experience where a lot of customer problems would be solved instantly over chat.
Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work!
Of course, the first response time has improved. So has the handling time for chats. I also have more visibility on all interactions between agents and customers. This allows me to control agent bandwidth, in terms of the number of chats. I have more data for everything customer related, so that helps us a lot.
Being Bahasa-first has helped us manage the influx of conversations considerably as customers were able to help themselves better
We use Verloop.io to send Proactive Messages to which we want users to reply. Because we know Verloop.io has an excellent way to build customer journeys to streamline the communication
When our customers visited our website, one of the first actions they took was to head to the chat interface. The difference between the platform we used and Verloop.io was day and night. Our Sales Team loves Verloop.io.
Verloop.io’s powerful FAQ features were accurate enough to rival real-time human support; customers gave the bot identical CSAT scores – over 90% on average.
ADIB ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles. While the Bot is Emirati first; it is created keeping in mind that the UAE is a melting pot of cultures and matches the fast pace of the region and we have seen a tremendous adoption among users and experienced a surge in the usage across our demographics.
