Conversational AI Solution for Ecommerce

Maximise Sales and Minimise Support Costs with AI

Replicate human-like in-store assistance on your online store across channels, using generative AI-powered conversational platform to elevate customer experience.

Fostering success for 500+ customers

24/7 Availability

Engage and Convert

From browsing to checkout, ensure personalised, humane engagement that transforms visitors into loyal customers. Increase up-sell and cross-sell revenue by more than 40% using WhatsApp commerce.

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Omnichannel Experience

Real Time Engagement

Tailor product recommendations based on consumer behaviour and engage seamlessly across platforms like websites, Facebook, Instagram, apps, and WhatsApp. Connect ERP with our LLM AI agents to provide real-time product availability and ‘back in stock’ updates.

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Seamless Integrations

Customer Centric Approach

Respond instantly while tracking customer details, creating a seamless experience. Integrate with your workflow tools for a unified view that fosters deeper connections.

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Outbound Campaigns

Repeat Customers, Not Mistakes

Boost conversions, and lower customer acquisition cost by 30% with tailored outbounds for re-engaging customers using our Conversational AI. Personalise communication and enhance interactions for improved customer engagement.

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Analytics

Data-Driven Success

Turn conversations into insights. Our AI captures valuable data, empowering you with real-time metrics. Predict trends, refine strategies, and boost conversions with actionable intelligence.

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Upgrade E-commerce and Retail Game with AI Conversations.

Bring Your Store Online

Start your conversational commerce business.

Share Order Details

Keep your customers informed on the order status and delivery.

Schedule Returns and Refunds

Resolve customers’ returns and refund status.

Recall Loyal Clients

Reconnect with customers to recommend new products, upcoming sales, etc.

Retarget Abandon Carts

Re-engage with customers and encourage them to complete the purchase.

Collect Feedback and Reviews

Easy collection of customer feedback.

Driving Support Efficiency for 500+ Brands Globally

ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

Siraj Patel CTO, ADIB

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

Fady Jabrah Customer Experience Manager, Flyin

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

Anuj Sharma Product Manager, Nykaa

Verloop.io stood out to us for its user-friendly interface, seamless integrations, and direct WhatsApp business service. We have also utilised their AI future to train the solution with frequently asked questions and relevant answers.

Suryanarayanan N Vice President, Marketing and Growth

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

Alok Sulakhe Team Lead, Ninjacart

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

Anika Wadhera Head - Marketing, Sirona