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Empower banking with Conversational AI for seamless operations and digital transformation.
Enable self-serve for faster resolution
Sync DataSave customer data and sync them automatically in your CRM.
KYC – From Days to MinutesAssimilate, identify and verify all KYC documents in real-time.
Get Feedback on Your ServicesEasier collection of feedback and CSAT
Conversational Omnichannel BankingAllow customers to do digital transactions on their preferred channels.
Proactive Customer OutreachSend alerts, updates and reminders to ensure higher engagement and compliance.
Enhance every customer touchpoint using human like AI-powered conversations. From inquiries to transactions, our platform ensures personalised, human-like engagement that fosters trust and loyalty.
Multi-Intent Recognition
LLM Powered Personalised Banking
Engage customers seamlessly across channels like websites, apps, WhatsApp, and more. Provide real-time support and assistance, making banking interactions effortless and efficient.
Omnichannel Banking
Real-time Assistance
Bid farewell to traditional support challenges. Respond promptly while maintaining a comprehensive view of customer interactions. Integrate seamlessly with your banking stack, creating a unified customer profile that strengthens relationships.
Seamless Integrations
Unified 
Stand out by proactively sharing updates, offers, and information with customers. Build a loyal customer base by anticipating needs and providing tailored solutions before they’re even requested.
Proactive Communication
Enhanced Engagement
Convert conversations into actionable insights. Our AI captures vital data, enabling you to access real-time metrics, predict trends, refine strategies, and ultimately improve customer experiences.
Intuitive 
Strategic 
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
