Product walkthrough: Take a glance at the ONLY chatbot features you need in 2022 to surpass your customer’s expectations.
Conversational automation is here to make your customer support life easier in 2022. Almost 58% of B2B and 42% of B2C companies today use a chatbot on their website. But are they equipped well enough? While many providers offer basic chatbot features that get your agents by, do you know WHAT truly brings your customer support in the new era? Making sure your chatbot is geared up for the traffic. (Know definitive 2022 AI chatbot trends here.)
Your customer support is as good as the number of customers you leave beaming after each interaction. We know just how hard your agents work to ensure that. However, an advanced conversational AI chatbot can go a long way in streamlining and readying your team to take on what 2022 brings!
This is where Verloop.io comes into the picture. Verloop.io’s conversational AI is built on state-of-the-art ML and NLP algorithms that make sure you put your best foot in front of your customers – 100% of the time.
To explore what Verloop.io has to offer, we conducted an exclusive product webinar where we walked through the top features that truly set you apart from the competition.
Jashvant Neela from our Product team dived deep into the end-to-end conversational AI platform we at Verloop.io have designed with one motto in mind – To deliver delightful customer support experiences for you and your customers.
Here are the topics we discussed in the exclusive product webinar
- Omnichannel support to deliver happy CX in your users’ preferred language on any channel
- Must-needed chatbot features to assist your agents in real-time
- Ability to design your chatbot in any way you need, throttled towards your specific use-cases
- Creating and managing campaigns that build long-lasting customer relationships
- Panoramic view of analytical data, metrics, real-time KPIs – all from one intuitive dashboard
You can fortify your support team with these advanced chatbot features built to deliver upgraded experiences your customers expect from you this new year. Know how each of these features makes Verloop.io’s voice and chat AI platform best equipped to handle your tickets in 2022.