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15 Dec | 1:30 PM IST

Tomorrow’s Tech Today: Features to Look for in a 2022 Ready Chatbot

Hosted By

Jashvant Neela

Jashvant Neela

Associate Product Manager -

Solving the intricacies of customer support need not be a daunting task. For businesses that aim to retain their customers and fill them with a sense of community in association with the brand, it is of significant importance to have a robust, scalable and easy to use customer support infrastructure in place. 

In this webinar, we shared an exclusive preview of some of the key features that make the customer support and conversational AI platform you need. 

We covered:

  • How’s bot builder can automate queries pertaining to a wide variety of use-cases and reduce the cost of operations 
  • Using the FAQ section to automate and provide clear and useful information to users who need solutions to common queries
  • Tech-tricks you should know to get the most out of your conversational AI and customer support automation platform