Why Website Chatbot?

Experience the power of conversational AI customer support on Website

greet visitors
Greet All Visitors
generate leads
Generate More Leads
quick responses
Give Quick Replies
support
Provide 24×7 Support
increase interactions
Increase Interactions
easy to install
Easy to Install
reduce costs
Reduce Ops Costs
brand needs
Customise as per Brand

Delightful Support Experiences on Website

Respond to customers with personalised conversations in real-time using conversational AI chatbot for the website. Be available for your customers 24×7.

Guide Customers The Right Way

Never miss a chance to talk to your potential customer and guide them through their query with a website chatbot. Engage with visitors and provide instant and relevant responses and information, even outside your business hours. Make it easy for customers to engage with you.
  • 24×7Availability
  • PromptResponse
  • Increase Self-Service
guide customers
increase ticket resolution time

Increase Resolutions with Live Chat

Seamlessly increase customer engagement and resolve queries using automation. Hand over the chat to agents who pick up where the bot left. Integrate chatbot into your website and with your CRM to automatically fetch and store relevant customer data. All in real-time.
  • Capture Customer Details
  • SmoothHand-off
  • ScheduleMeetings

Support Users Quickly, at Scale

Give your customers a helping hand by providing a 24×7, multi-lingual support channel on your website. Understand user intent and respond quickly with relevant information and faster resolution. Let the website chatbot handle repetitive questions and improve agent experience.
  • AutomateFAQs
  • UnifiedCustomer Data
  • Reduce Operational Costs
provide quick customer support
customer experience

Enrich Customer Experience with AI

Customise your website conversational AI to meet your brand requirements and personalise conversations with your visitors. Supplement messages with media, voice and buttons for quick responses and easy resolutions. Also, identify customer behaviour trends to serve them better.
  • Use Engaging Content
  • Multi-lingual Chats
  • ButtonReplies

Do More with Conversational Assistants

Club the Website Conversational AI Chatbot with our Conversational Assistants to provide a better customer support experience.

Fast and Secure Communication

Veca

When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your e-commerce assistant, you can now do just that and more. Our pre-built multi-intent recognition solution can understand complex questions and guide customers to resolve queries accurately and quickly.
Explore Veca
Fast and Secure Communication

Voice

Let your customers send messages to you using voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience and the freedom to express themselves freely and spontaneously. Using Voice, customers can seek support in their native language and reduce the time taken to raise a concern.
Explore Voice

Testimonials

96% Bot Deflection
Murali Reddy

We, at AbhiBus, have been able to follow the “less human intervention, more automation” model with a reduction of 33% of our agents’ time over chat. With Verloop.io’s automation in play, we’ve been able to handle the larger volumes of customer queries coming in too.

Murali Reddy VP - Customer Care & Operations, AbhiBus
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0 Missed Chats
Aldin Ambosta

The bot is fast from a response standpoint, because that’s what customers want. Using Verloop.io, we’ve managed to reduce our ART by almost 80%

Aldin Ambosta Head of Customer Experience, O2 Spa
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100,000+ Customers Supported
Khushboo Maheshwari

WhatsApp’s Business APIs allow me to interact with all my customers from a single number. I can also build a Verloop.io chatbot on top of it to automate my conversations.

Khushboo Maheshwari Co-founder, Kaarva
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~2.2x Increase in Customer Engagement
Anuj Sharma

More and more customers are preferring self serve over calls to agents. Understanding customer’s concerns/context is the key to an efficient self serve. We have been collaborating with Verloop.io to drive this mission and have come a long way. We are confident of building state-of-the-art experience where a lot of customer problems would be solved instantly over chat.

Anuj Sharma Vice President - Products, Nykaa
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74% Open Rate
Deepak Ramkrishna

Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work!

Deepak Ramkrishna Head of Marketing and Communications, Marathon
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80% Reduction in FRT
Fady Jabrah

Of course, the first response time has improved. So has the handling time for chats. I also have more visibility on all interactions between agents and customers. This allows me to control agent bandwidth, in terms of the number of chats. I have more data for everything customer related, so that helps us a lot.

Fady Jabrah Manager, Customer Experience, Flyin
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2 Languages Supported
Craig Wheeler

Being Bahasa-first has helped us manage the influx of conversations considerably as customers were able to help themselves better

Craig Wheeler Group Digital and Omnichannel Director at Kanmo Group
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100% Chat Support
Aditi Kothari

We use Verloop.io to send Proactive Messages to which we want users to reply. Because we know Verloop.io has an excellent way to build customer journeys to streamline the communication

Aditi Kothari Product Manager, Lido Learning
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94% Improvement in Lead Qualification
Christiano Pailiacho

When our customers visited our website, one of the first actions they took was to head to the chat interface. The difference between the platform we used and Verloop.io was day and night. Our Sales Team loves Verloop.io.

Christiano Pailiacho Social Media & Community Manager, Waterprojects
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90% Average CSAT
Aslam Sheikh

Verloop.io’s powerful FAQ features were accurate enough to rival real-time human support; customers gave the bot identical CSAT scores – over 90% on average.

Aslam Sheikh Head of Customer Service, Medibuddy
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