Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Resources Categories: Case Studies
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
TL;DR
Cairocart faced a significant challenge in handling the high influx of customer ...
Healthcare is a delicate business. However, the rapid development of artificial intellige...
The entire industry is undergoing a transformation, encompassing the way content is selec...
Verloop.io's Conversational AI tool seamlessly integrated with Sirona’s consumer journe...
The widespread capabilities of Generative AI have caused a sensation globally, with indiv...
The growing demand for home appliances eCommerce has tenfold in developing nations. From ...
The uncertainty in the tourism industry regarding time-sensitive information, delays, an...
Food Crowd is part of Al Dahra, a prominent multinational leader in agribusiness, special...
About Frontier Markets
Frontier Markets is a social tech commerce platform that focuse...
Midtrans, a payment gateway provider regulated by Bank Indonesia, is a technology-bas...
About Scripbox
Founded in 2012, Scripbox is India’s leading digital wealth manager. ...
About ADIB
Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...
Operating across retail, wholesale, online, and travel retail channels, Kanmo Group has p...
Susmita Lakra and AbhiBus’s Exceptional Customer Experience
Introduction
AbhiBus ...
Automation for OTAs
Fady Jabrah manages Customer Experience for Flyin - and in doing s...