Respond to customers with personalised conversations in real-time using conversational AI chatbot for FB. Be available for your customers 24×7.
The finest chatbot for Facebook Messenger can help you reach a wider audience and engage with all of your visitors throughout the day. To gain context, gather consumer data, and answer with human-like interactions, use conversational AI that is developed using the best Natural Language Processing algorithms.
Use Chatbots for Facebook Messenger to quickly resolve support queries. 80% of redundant queries can be automated, allowing your consumers to opt for self-serve at their own convenience. With conversational AI, customers can engage with agents for advanced queries and receive 24/7 customer service.
Engage with costumes proactively and send follow up messages to re-engage with them. Share media-rich messages to your customers to restart conversations, update customers on new products and follow up on previous interactions using AI chatbot on Facebook Messenger.
With Chatbot for Facebook Messenger, you can continue to communicate with your customers on their preferred platform using components like pictures, videos, maps, etc. By integrating all of your customer databases in one location, you can personalise communication. A surefire way to keep your customers happy and satisfied with your service.
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
Club the chatbot on Facebook Messenger with our Conversational Assistants to provide a better customer support experience.