Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Author: Nidhi Singh
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Generative AI is at the vanguard of technological evaluations of recent developments in a...
In today's fast-paced functioning of the world, exceptional customer service trumps over ...
Running a thriving print-on-demand business is incredibly fulfilling. Seeing a constant ...
One of the most promising and transformative developments in recent years is Generative A...
Welcome to the ever-changing world of B2B sales!If you're under the impression that B2B s...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
Conversational AI solutions are in the mix of must-have operations across industries &...
We're thrilled to introduce our latest breakthrough – the Smart Block.
The Smart Blo...
The crucial need to access mental health remedies at any given point is not just a want b...
The landscape in which banks operate and the ways customers engage with banking services ...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Welcome to the ever-evolving banking world, where machines don't just count your money; t...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for th...
We see more and more businesses embracing the era of mobile commerce today, and truly, th...
Generative AI is a powerful solution that has emerged in the ever-evolving world of AI an...