Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: live chat
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
It is with great pleasure that we announce the G2 Summer 2024 Report and guess what! Verlo...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
Since shopping has been easier than ever since it is accessible with a click of a finger,...
Live chat support has emerged as one of the most efficient techniques for customer retent...
When it comes to conversational AI vs live chat with human as a customer support option, ...