Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Tag: Gen-AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
In 2022, Open AI’s ChatGPT, a language model blew minds with its ability to generate hum...