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The Importance Of Support In Early Stage Startups, India And Amazon With Siraj Uddin

Duration 20:29

Guest Speaker

Siraj Uddin

Siraj Uddin

Head of Customer Experience, Transak



Siraj Uddin has built and led customer support teams at some of India’s most valuable companies – like Flipkart, PayTM and Blackbuck. He’s now the Head of Customer Experience at Transak, an early stage crypto payment gateway based out of London. We talk to Siraj about the importance of customer support in early-stage startups, how he built support for Indian masses and the challenges of providing excellent support at scale.