Furniture, WFH and How Customer Support Defines Culture – Sandeep Jindal
With Anush Fernandes / 18 November 2020
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Sandeep Jindal heads Customer Support for a category-creating company valued at $120 million. Furlenco now has 40,000+ active subscribers across the country and serves lakhs for customers with a product that didn't really exist before they came along. This brings a range of new and exciting customer support challenges, that Sandeep faced, both personally and professionally.