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Furniture, WFH And How Customer Support Defines Culture With Sandeep Jindal

Duration 18:26

Guest Speaker

Sandeep Jindal

Sandeep Jindal

Head of Customer Support, Furlenco

Industry

Ecommerce

Sandeep Jindal heads Customer Support for a category-creating company valued at $120 million. Furlenco now has 40,000+ active subscribers across the country and serves lakhs for customers with a product that didn’t really exist before they came along. This brings a range of new and exciting customer support challenges, that Sandeep faced, both personally and professionally.