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S1E07 – Flock, Hiring And B2B SaaS Support Automation With Shourya Saha
Duration 21:12
Guest Speaker
Shourya Saha
Head of Customer Support, Flock
Industry
Other
Shourya Saha is a customer support savant and brings 20 years of experience to the table. In this episode, he shares what customer support is for Flock, the difference between customer support and customer service and gives his two cents on hiring for customer support roles.
