Truth Untold: Busting 7 Myths Around Voicebot Implementation
With the rise of personal voice assistants and the popularity of contactless experiences, people are getting comfortable with the idea of voice-enabled technology. The future is not far from where consumers expect voice options at self-checkouts, ATMs, elevators, and mobile apps – anywhere and everywhere.
The top 5 business use cases for voice revolve around customer service and making information readily available (see image).
While there is a lot of positive reception for voice technology, some people are sceptical about how well it will take off. There are a lot of myths around Voicebot implementation technology which is keeping business leaders from exploring this game-changing innovation.
In this book, we will take 7 such myths and debunk them for you. We cover:
- What are voicebots?
- What can voicebots do for you?
- Do you need a voicebot?
- 7 Myths Debunked
- Inbound Call Automation
- Outbound Call Automation