80% of support queries constitute redundant and repetitive queries. And a support agent i...
Tag: agent experience
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
Every support team looks for one thing: to be able to resolve customer queries satisfacto...
Even though the banking and financial sector is taking its leap towards the future, custo...
The insurance and lending sector is a customer-facing business and involves customers rea...
Agent Experience is an overall integration of everything an agent goes through as a part ...
For an effective customer experience, focusing on the agent's experiences is as important...
