Start your conversational e-commerce business
Share Order DetailsKeep your customers informed on the order status
Schedule Returns and RefundsResolve customers’ returns and refund queries
Recall Loyal ClientsReconnect with customers to recommend new products, upcoming sales, etc.
Retarget Abandon CartsRe-engage with customers and encourage them to complete the purchase.
Collect Customer FeedbackEasy collection of customer feedback.
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
Craft connections at every buying stage with human-like AI-powered conversations. From browsing to checkout, our platform ensures personalised, humane engagement that transforms visitors into loyal customers.
Meet your customers where they are – across websites, Facebook, Instagram, App and WhatsApp. Seamlessly switch between platforms for real-time support, transforming browsing into buying effortlessly.
Say goodbye to support hassles. Respond instantly while tracking customer details, creating a seamless experience. Integrate with your tools for a unified view that fosters deeper connections.
Stand out by keeping customers informed and engaged. Share updates, offers, and more before they ask, building a loyal customer base that keeps coming back for more.
Turn conversations into insights. Our AI captures valuable data, empowering you with real-time metrics. Predict trends, refine strategies, and boost conversions with actionable intelligence.