Verloop.io Dominates G2 Summer 2024Learn More
Many brands are switching to Verloop.io to avail the freshest fastest customer support in the market.
Verloop.io’s voice and chat AI is designed to be effortless and consistent for your users everywhere they go, which an elementary solution like Freshchat simply fails to deliver. We tell you how.
Our solution is armed with the right analytical metrics to help measure just how well your conversational AI AND your live agents are performing. Mitigate and strategise better from immersive historical insights. Leverage it to offer the very best support experiences to your users!
👎 With no conversational and tracking analytics, Freshchat leaves a disconnect between your team’s collective performance and your business goals.
Verloop.io is extensively armed to render support experiences your users only dream of. Besides voice support and campaign manager for WhatsApp, Verloop.io is available on all your user’s platforms of choice. Be it web, WhatsApp, Viber, Instagram, Facebook, or your app – our solution is devoted to offering consistency, regardless of the channel.
👎 Besides standard AI capabilities, Freshchat extends support only on the web, in-app, and WhatsApp. And you guessed it right! Freshchat offers no voice support or a dedicated WhatsApp campaign manager.
Verloop.io’s voice and chat AI boasts an extensive library of pre-built ML models that support use cases for YOUR industry – Real estate, BFSI, e-commerce, ed-tech, logistics, food-tech and more! Not only this, our AI offers native support for 20+ languages so your customers can freely speak their minds and get accurate support.
👎 Whereas Freshchat does not have pre-built ML models which end up impeding a faster GTM. Adding to the bummer, Freshchat doesn’t have multi-lingual capabilities that restrict natural interactions and significantly plummet the CX.
Verloop.io holds your hand at every stage of your journey with us. Our engineering team is always available to help you go live, and continuously improve your bot flows periodically. Our rockstar customer success team also holds regular QBRs to ensure we do our best to help you achieve your business goals!
👎Achievement is best shared. But with Freshchat, your support function stays stagnant. Your team is left to figure out the next steps for your business growth with no direction or continued support.
FRESHCHAT
Web, App, WhatsApp,
Facebook, Instagram, Viber
Web, App, WhatsApp
Advanced
Basic
Advanced
Basic
Don’t take our word for it. We will let them do the talking.
Transparent pricing optimised to help your business scale and soar
FRESHCHAT
Transparent per
conversation pricing
Per agent seat pricing
with hidden charges
No additional charge
for bots
Bot enablement charges, per-message
charge over usual billing
Additional Agents are
not charged
Additional Agents are
charged separately
Additional Languages
are available
No option of additional
languages
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