Elevating Foodtech with Conversational AI-Driven Support

Serve up Success with AI Conversations

Revamp support for food tech customers to deliver delightful experiences with generative AI-powered conversation automation.

Fostering success for 500+ customers

24/7 Support

Set the Table for Customer Engagement

Utilise generative AI-powered chatbot and voice AI solutions to automate and personalise customer engagement, reducing agent workload by 60% and operational costs by 30% while maximising customer satisfaction.

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Omnichannel Experience

Deliver on Customers' Expectations

Deliver multi-channel support; engage customers where they are, powered by AI-driven insights for exceptional service anytime, anywhere.

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Integrations

Refine and Develop

Develop automated, personalised, meaningful conversation flow. Generative AI support for agents and integrations to empower agents with deep customer insights for meaningful interactions.

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Outbound Campaigns

Campaigns that Convert

Craft Seamless, meaningful campaigns that improve the conversion rate by 35%. Proactive outreach, personalised messaging, and tailored campaigns. It’s more than a transaction; it’s relationship-building.

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Analytics

The Proof is in The Numbers

Identify customer trends, analyse agent efficiency, and allocate resources in real time. Custom dashboards empower teams for targeted customer engagement.

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Elevating Foodtech Conversations with Verloop.io's Conversational AI

Bring Your Store Online

Let your customers order food, reserve tables and find your store online.

Share Order Details

Keep your customers informed on the order status, delivery time and agent details.

Schedule Returns and Refunds

Let your customer contact you for returns and refunds on any platform, 24×7.

Remember Repeat Customers

Reconnect with customers to inform them about new products, upcoming sales, etc.

Resolve Support Queries

Answer customer questions quickly and accurately, even during peak hours.

Collect Feedback and Reviews

Make it easy for customers to leave reviews and feedback on channels of their choice.

Driving Support Efficiency for 500+ Brands Globally

ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

Siraj Patel CTO, ADIB

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

Fady Jabrah Customer Experience Manager, Flyin

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

Anuj Sharma Product Manager, Nykaa

Verloop.io stood out to us for its user-friendly interface, seamless integrations, and direct WhatsApp business service. We have also utilised their AI future to train the solution with frequently asked questions and relevant answers.

Suryanarayanan N Vice President, Marketing and Growth

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

Alok Sulakhe Team Lead, Ninjacart

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

Anika Wadhera Head - Marketing, Sirona