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Veca is a multi-intent recognition AI that optimise chatbots for e-commerce and understand customer intents and answers challenging queries.
Experience the power of conversational AI customer support with Veca
Respond to customers with personalised conversations in real-time using conversational AI chatbot with Veca, your e-commerce Assistant.
Tough, Medium, and Easy. eCommerce Chatbots guarantee to respond to any questions your clients may have. Ai Chatbots for eCommerce exhibit up to 90% accuracy and can handle 50 e-commerce intents. Our out-of-the-box AI can recognise different intents in a single query and provide the user with the most appropriate suggestions.
Built for e-commerce
Understand Multiple Intents
Up to 90% Accuracy
We did the heavy-lifting work for you. By optimising an eCommerce Chatbot, we have created a FAQ for 50 common purposes of over 10 million genuine user questions to determine the types of questions people pose in an eCommerce space. To provide the finest client experience, all you need to do is tailor your responses
Analysed 10 million Real Queries
FAQs for 50 e-commerce Intents
Seamless Integration with Product
By entering your own responses and deploying them in a few simple steps, you can use eCommerce AI Chatbot’s power with ease. It operates across platforms, ensuring that your consumers receive accurate replies on all platforms, including your website, WhatsApp, and Facebook. AI that works seamlessly wherever you go.
Quick Implementation
Omnichannel Experience
Easy to Use 
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
Club Veca with our Conversational channels to provide a better customer support experience.
