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Businesses will find they can do more across geographies and not spend as much

There’s a growing demand for chatbots amongst small-scale business owners. Chatbot helps to automate virtual interactions between customers and service/product offered by a business.

Customer support automation startup Verloop.io has invested $2.5 million into developing super bots that can understand natural languages called NLP super bots. These funds are allocated from the Series A funding that was raised in 2020.

You can understand data monetization as the process of generating measurable economic benefits from your data assets. Data and analytics combined with AI can help you predict prepare and respond proactively to the dynamics of your industry. It can be used to create superior products or services.

To uncover a better understanding of how technology has been reinventing customer journeys and what innovation have been driving customer acquisition in the new normal, Forbes India Insights hosted a webinar themed ‘Decoding the Future of Customer Support’. Powered by Verloop.io, a company that is passionate about building technology for customer support teams that enables them to deliver delightful support experiences, this event brought together movers and shakers from various customer-facing sectors and industries to share their insights on how technology is transforming customer support.

Both chatbots and conversational AI chatbots focus on offering the customer better assistance and helping the business reduce the cost

The company is working with medical manufacturers, NGOs, charities, food delivery networks, organizations, and groups associated with Covid-19 care for collecting the required information for its chatbot